What We Do
For three decades FSA has assisted public, private and non-profit organizations to achieve policy and practice improvements aimed at enhancing the lives of their customers.
We offer our clients a wealth of experience in the fields of aging, child welfare, corrections and pretrial legal systems, disabilities, domestic violence, mental health, prevention education, STEM education, victims of crime, and workforce development.
Research and Evaluation
FSA develops and analyzes quantitative and qualitative data for:
Process and outcome evaluation
Performance measurement and improvement
We help stakeholders organizations:
Identify, gather and analyze needed information
Use findings to improve, develop and implement policies and practices
Bringing stakeholders together, FSA builds a collaborative process in which:
All voices are heard, all interests are represented
Desired outcomes are articulated and agreed upon
Strategic plans to achieve outcomes are developed
Results Based AccountabilityTM
FSA uses the RBA framework with clients to:
Define target populations and how they should benefit from programs and services
Identify needed service and activities
Agree on measures to assess the quantity, quality, and outcomes of services
Implement a sustainable evaluation plan
Who We Are
FSA’s Senior Partners, Joy Livingston and Donna Reback are skilled social science researchers, data analysts, and social policy consultants.
Joy Livingston, PhD, founded the firm in 1992 to provide research services to Vermont’s state agencies and private nonprofit organizations.
In 2000, Donna Reback, MSW, LICSW, joined Flint Springs Associates, expanding our consulting services to include system and policy assessment, strategic planning, and training and technical assistance to our wide range of customers both in Vermont and nationally.